Guest Safety

Review your booking confirmation details, check-in instructions, and host contact numbers.

Read house rules and specific property conditions (e.g., steep staircases, solar-powered hot water timings, or pet presences on farmstays).

Always communicate and pay exclusively through the Pravaasa Stays platform to ensure your reservation is covered by our refund and dispute protocols.

Upon arrival, inspect the property and locate emergency exits, first-aid boxes, and fire extinguishers.

Lock doors and secure ground-floor windows when leaving your accommodation.

If travelling in remote plantation or hill-station areas, observe host guidance regarding local wildlife, night trekking, and weather conditions.

First, notify your host through direct message or phone call to allow them the opportunity to resolve immediate issues.

If the host is unresponsive or the property is unsafe/uninhabitable, document the issue with photographs and contact Pravaasa Support immediately.