Support
We're a new platform and still building out self-service help — for now, the fastest way to reach us is directly.
Contact us
Email: support@pravaasastays.com
We aim to respond within one business day.
Frequently asked questions
How do I book a stay?
Use "Request a match" to describe your trip — dates, budget, guest count — and Pravaasa instantly notifies stays that fit. You can also browse every live stay directly on the Explore page.
How is Pravaasa's ranking different from other platforms?
Placement is never for sale. Every property is ranked by a trust score computed from verified stays and reviews — advertising spend has no effect on it.
How do reviews work?
Only a guest who completed a real, verified stay at a property can leave a review there — this prevents fake or incentivized reviews from affecting a property's trust score.
I'm a property owner — how do I list my stay?
Use "List your property" from the navigation to reach the owner portal. Every new property goes through a review step before it's visible to guests.
What payment methods are supported?
This depends on your property's country and currency — Pravaasa supports both major global card payments and local payment rails where available.
Don't see your question? Email us at support@pravaasastays.com.